The company has confirmed that the pre-order service will go live on Monday late afternoon at 4pm GMT (8am PST; 11am EST; 9:30pm IST). Only discontent among the fans is the one hour window; many wonder if this limited time will be enough for thousands who log-in to the page at the same time and cause server to crash, which happened in the last month.
On 27 October, the pre-order service was marred by disruptions. It was learnt that the website couldn’t handle the unprecedented traffic leading to server crash, which left many users frustrated, not being able to complete the pre-order transaction.
Later the service was reportedly extended for couple more hours, so that consumers’ whose transactions got cut-off in midway get completed.
In that order, the company has promised that server infrastructure has been scaled up to manage the heavy traffic and has expanded the account handling servers to the cloud so that the second round of pre-order service will be much more smoother than the previous.
OnePlus special offer:
As a goodwill gesture, company has announced that the OnePlus one accessories will be sold for discounted rates on 17 November.
For smooth user experience, the company has opened a dedicated web page for people to prepare their cart, add shipping and billing information in advance. [Users will be asked to sign up for OnePlus account for verification purpose]
How and Where to pre-order OnePlus One?
In order to book the smartphone, users have to an open a OnePlus account (HERE) and live in one of the 16 launch countries: the USA, Canada, the UK, Denmark, Finland, France, Germany, the Netherlands, Austria, Belgium, Italy, Portugal, Spain, Sweden, Taiwan and Hong Kong.
[Note: Prospective consumers living in OnePlus’ first launch countries, can directly order phone from dedicated region specific web-page on 27 October afternoon, HERE]
And for OnePlus discount fans residing in other regions like India, Australia, or any other non-launch regions, the company has advised consumers to ask a friend in one of those countries to help or use a third-party mail-forwarding service. [Note: Additional costs may apply].
There’s more for Indians, the company’s new regional head, Vikas Agarwal, has said those who buy the OnePlus One global version can service their device right here in the subcontinent.
“An Indian user who has bought the global version of the One from oneplus.net can now avail after-sales service locally. The standard warranty terms for India apply on all such requests,” said Vikas Agarwal on official OnePlus forum.
That’s not all; Agarwal has advised OnePlus fans to follow the official Facebook page for more updates regarding the India-specific invite and also announced that the company is still looking for new recruits [More information, HERE]
[Also read: OnePlus Apologises for One Pre-order Fiasco; Promises Better Service]
For the uninitiated, OnePlus One sports a 5.5-inch full HD (1,920×1,080p) display and ships with CyanogenMod v11S based Android KitKat v4.4 OS powered by 2.5GHz Qualcomm Snapdragon 801 series quad-core CPU, Adreno 330 graphics engine, 3GB RAM, 16GB/64GB inbuilt memory and a high-capacity 3,100mAh battery.one2more